01 Controller processing
Controller processing personal data is VOXERN, trade for services and commerce, owner Robert Dusper, Drniška 15 A, Okrug Gornji, 21220, Croatia.
Contact for questions o privacy and protect personal data: kontakt@voxern.com.
V Voxern Digital Agency
Privacy Policy for Voxern.com
This Privacy Policy explains which personal data we collect, why we process it, how long we keep it, to whom we may forward it and which rights you have regarding your personal data.
GDPR We process personal data only when there is an appropriate purpose and legal basis, while applying security measures and respecting data subject rights.
GDPR processing personal data in accordance with data protection rules
Contact data from forms used for answer on inquiry and preparation offer
Security technical and organizational measures for data protection
Rights access, correction, deletion, objection, restriction and portability
02 Which data we may collect
Ovisno o way on which you use website or our services, we can categories personal data:
- name and surname, name companies or trade, OIB/PDV ID if is needed for business documentation;
- e-mail address, phone number and other contact details which yourself you send;
- content messages, inquiries, request for offer or communication with us;
- data needed for website development offer, contracting, invoicing and execution services;
- technical data such as IP addresses, browser type, device data, server records and security logs;
- data related with cookies, if them enable or if are necessary for work website.
03 Purposes processing personal data
We process personal data only for lawful and legitimate purposes, including:
- responding on inquiries sent through contact forms, e-maila, phone or drugih channels;
- website development offer, communication with potential and existing clients and agreement around service;
- execution contracted service, including website development, hosting, SEO, maintenance and digital services;
- issuing accounts, keeping business dokumentacije and fulfilling legal obligation;
- protection the websites, prevention abuse, detection security problems and maintenance stability system;
- analysis work websites and improvement user experience, if are for to alati and privole.
04 Legal osnove processing
We process personal data when processing is needed for steps before entering into a contract, contract execution, fulfilling a legal obligation, legitimate interest, website security protection or based on your consent when consent is requiredotrebna.
05 Cookies and technologies
Website can use cookies needed for technical work websites, security, remembering settings, analytics or marketing purposes, depending on active tools and settings privole.
Necessary cookies are used so the website can work properly. Analytics and marketing cookies are used only when there is an appropriate basis, for example consent through a cookie banner, if such a system is active.
Cookies you can control through settings browser and, if is available, through settings cookie banner on the website.
06 Recipients and processors processing
Personal data can be available trusted providers service which us help in radu websites and business, exclusively in extent potrebnoj for specific purpose.
- hosting and IT providers service;
- e-mail and komunikacijski systems;
- alati for contact forms, security and maintenance websites;
- accounting, administrative and legal services when is needed;
- analytics or marketing alati if are aktivni and if exists appropriate basis for obradu.
We do not sell personal data to third parties.
07 Data transfers outside the EU/EEA
If we use service which data outside the European Union or European Economic Area, transfer is carried out only when exists appropriate legal basis and measures in accordance with applicable data protection rules.
08 How long long we keep data
We keep personal data for as long as needed for the purpose for which it was collected or as long as required by legal obligations.
- data from inquiries and contact forms is kept as long as is needed for answer, communication and possible offer preparation;
- data related to clients, accounts and business documentation are kept in accordance with legal retention periods;
- technical and sigurnosni zapisi kept as much how long is needed for security, maintenance and dokazivanje proper work system;
- data processed based on consent is kept until consent is withdrawn, unless there is another legal basis for further processing.
09 your rights
you have the right to request access to your personal data, correction, deletion, restriction of processing, data portability, objection to processing and withdrawal of consent when processing is based on consent. To exercise your rights, you can contact us at kontakt@voxern.com.
10 Objection and nadzorno tijelo
If you believe that the processing of personal data is not in accordance with personal data protection regulations, you can contact us so we can review your request.
you have right podnijeti Agenciji for protection personal data, odnosno nadzornom tijelu for protection personal podataka.
11 Security data
We apply reasonable technical and organizational measures to protect personal data from access, loss, misuse, changes or disclosure.
However, no method of data transfer over the internet or storage is completely secure, so absolute security cannot be guaranteed.
12 Data children
Our services and website are primarily intended for business users, trades, companies and adults. We do not knowingly collect personal data from children through the website. If you believe such data has been sent to us, contact us so we can check and delete it where applicable.
13 Changes Politike privacy
Ovu Politiku privacy we can povremeno update works with promjenamand websites, service, technologies or pravnih obveza. New version is published on ovoj website.
Zadnje update: 16.05.2026.
Contact for privacy
For questions about personal data, contact us at
To exercise your rights, ask questions about data processing, request deletion or correction of data, you can contact us by email.